Coffee shop manager CV example

How to add contact details to your coffee shop manager CV

It’s easy to forget to add your most up-to-date contact details at the top of your CV, especially if the application deadline is looming. However, hiring managers need this information to contact you about the next steps. Note the following somewhere obvious, preferably in a larger or bolder font:

• Name – first name and surname
• Location – including county and postcode
• Phone number – the best one to reach you on
• Email address – keep it work appropriate

Example of contact section for a coffee shop manager CV

Start your coffee shop manager CV with a personal statement

Competition for coffee shop manager positions is fierce, so you must create a CV that stands out. One way you can do this is with a persuasive personal statement – this punchy three to four sentence introduction underlines your highest achievements, qualifications, and skills. There’s a knack to saying everything you need to say with so few words. Stuck? Use our handy formula below to cover the key points.

Sentence one opens with who you are, including years of experience and career focus. Sentence two explains what you can achieve and seals the deal with a showstopping statistic. Finally, sentences three and four spotlight your areas of expertise and unique skills. For example, you might know latte art or have experience working in a busy city centre chain.

Statistics can be anything that provides concrete evidence of your talents. You might have won several awards or streamlined operational processes, saving the company time and money. Whatever the accomplishment, be specific and include a number or percentage if possible.

Here are a few other tips to keep in mind:

• Write in the third person to sound more professional
• Stick to the word count – 50 to 100 words is ideal
• Only include the most relevant information – you don’t have space to go into every little detail
• Sprinkle in a few keywords and phrases – you can find these hard and soft skills in the job advertisement
• Be authentic – don’t copy what you see online

Example of personal statement for a coffee shop manager CV

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How to present your work history on a coffee shop manager CV

The employment history section offers a fascinating insight into your professional life. Alongside noting company information, we suggest outlining your core strengths and most brilliant workplace accomplishments to wow the hiring manager. Our top advice? Take your time. This should be the meatiest part of your coffee shop manager CV, so don’t skimp on the details!

Start from your current or most recent role and note up to six duties for each. As a rule, add more detail for relevant positions that reflect the job advertisement. Here’s what to include:

• Job title
• Employment start and end dates
• Company name
• Company location
• List of duties
• Workplace achievements

Like the personal statement, the more numerical you can be, the better. Otherwise, employers don’t have any evidence of your skills and achievements. Let’s say you “maintained the high standards of the coffee shop” – what do you mean? Perhaps you achieved this by “delivering over 20 engaging training courses” or “scoring 93% on a customer feedback survey”. Ultimately, don’t assume the hiring manager knows what you’re trying to say.

Next, avoid repetition and cover as many different responsibilities as possible. For instance, if you’ve discussed “ordering stock” underneath one role, mention “holding team meetings” in another. This will show the employer you’re well-rounded and multi-talented. On top of this, don’t focus on obvious tasks like “answering telephone calls” – this is a given and not worth wasting the word count for!

Lastly, uplift the tone with plenty of positive adjectives and action verbs. The best candidates are “enthusiastic”, “helpful”, and “organised”. Action verbs are powerful alternatives to “responsible for”. Some of our favourites for coffee shop managers include “hired”, “supervised”, and “motivated”.

Example of work experience for a coffee shop manager CV

Top skills for your coffee shop manager CV

CV skills are a crucial part of your coffee shop manager CV. Not only do they reassure the employer you have the right tools to succeed, but they make it easier for ATS software to pick out keywords and phrases. The best applications note 12 in total, split equally between hard skills and soft skills.

What’s the difference? Hard skills are technical and learnt on the job or through education – think “making specialist coffees”, “cashing up”, and “delivering staff training”. In contrast, soft skills are personality-based and much harder to develop, therefore priceless to hiring managers. Examples include “active listening”, “conflict resolution”, and “time management”.

Our best advice? Don’t focus on one at the expense of the other. Someone might have all the practical tools in the world but a poor attitude that’s more trouble than it’s worth. Similarly, friendliness doesn’t compensate for a lack of fundamental knowledge.

Stuck for ideas? Check out the following lists:

Outlining education on an coffee shop manager CV

Although formal qualifications aren’t always necessary, they give candidates a competitive edge. You can discuss school, college, or university degrees, extracurricular training, and memberships to governing bodies. Basically, highlight anything that gives weight to your credentials!

There are a few things to be aware of when completing this section. Firstly, you don’t have to go into too much detail about older qualifications like GCSEs, especially if you’ve completed further training. Plus, while it might sound obvious, don’t include poor grades or incomplete courses – neither will portray you in a favourable light.

What does it take to become a coffee shop manager? Employers tend to prioritise experience over education. Although, it’s helpful to have an English and Maths GCSE and some kind of understanding of business management. For example, you might have completed a Business Studies A-level or undergraduate degree.

When outlining your education, make sure to cover:

• Name of school, college, university, or other awarding body
• Study start and end dates
• Subject title
• Qualification level – e.g. GCSE or A level
• Qualification result

Example of education for a coffee shop manager CV